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About Us​

More than just a business, we’re a team of professionals who are passionately serving Northeast Ohio’s industry leaders.

Why Digital Ops?

  • Veteran-Owned: As a veteran-owned business, we bring discipline, dedication, and attention to detail to every project.
  • Family-Operated: We treat every client like family, prioritizing your needs and ensuring exceptional service.
  • Industry Expertise: With 25+ years of experience in the ICT industry, we have the knowledge and skills to deliver top-tier solutions.
  • Problem Solvers: We thrive on challenges and take pride in finding innovative solutions to your cabling needs.
  • Northeast Ohio’s Finest: Proudly serving the northeast Ohio region, we’re committed to supporting our local community.

At Digital Operations Group, we’re not just your service provider; we’re your partner in success. Let us handle your structured cabling needs so you can focus on what you do best!

Our Core Values

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Collaboration

We achieve the best results when we work together and ask “who is the right person for the job.” Through collaboration we create a greater value, achieve win win win outcomes and raise the tide for every ship in our harbor.

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Heroism

Everybody has a hero! We strive to be the hero that those around us can depend on. We create the best relationships with others when we give unconditionally of ourselves by going above and beyond what is asked or expected of us.

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Accountability

We are always accountable for our words, actions and outcomes; especially when nobody else is looking. When things go right, we pass the praise to those who truly deserve it. When they go wrong, we take ownership in our roles and we work diligently to learn and improve.

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Integrity

Our actions reflect our words, our words reflect our beliefs and we are committed to keeping these three things in perfect alignment we will always operate on a foundation of honesty, transparency and authenticity. We demand this from ourselves and we expect it from others.

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Nimbleness

Today’s technology, much like the world around us is changing faster than ever before. We will always embrace change, remain flexible, adapt and overcome to meet the ever evolving needs of our clients, our partners and our team.

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Service

We are committed to solving problems, exceeding expectations and achieving the highest level of satisfaction possible. We are attentive to detail, we are professional, and we are deeply passionate about our craft.

 

A Letter From Our Founder​

We are Digital Operations Group, the “Boots on the Ground” partner of the I.T. industry.

Our passion revolves around delivering personalized, top-tier services and solutions. Our dedication extends to every facet of our network, encompassing team members, partners, direct clients, and partner clients. We stand ready to meet their unique needs with tailor-made solutions.

We achieve the best results when we work together and ask “who’s best suited for the task?” Through collaboration our cornerstone we achieve win win win outcomes, and raise the tide for every ship in our harbor. We strive to be the Hero that those around us can depend on. We create the best relationships with others when we give unconditionally of ourselves by going above and beyond what is expected of us.

Accountability is paramount to Digital Operations Group, whether in our words, actions or outcomes; We are especially vigilant when no one is watching. When things go right, we pass the praise to those who truly deserve it. When they go wrong, we take ownership in our roles and we work diligently to make it right, learn and improve.

Our actions reflect our words, our words reflect our beliefs and we are committed to keeping these three things in perfect alignment. We will always operate on a foundation of honesty, transparency and authenticity. We demand integrity from ourselves and we expect it from our associates.

Today’s technology, much like the world around us, is changing faster than ever before. We will always embrace change, remain nimble, adapt and overcome to meet the ever evolving needs of our clients, our partners and our team.

We are eager to establish new partnerships with those who resonate with our mission, vision and values. If this sounds like you, we invite you to reach out—via phone, email, or a check out the rest of our website.

We look forward to serving you!
Tim Smith, Founder